Terms and Conditions
Conditions of Sale
These terms and conditions of sale ("Conditions of Sale") (together with the documents referred and linked to in them) tell you ("you", "You" or "Your" being a user of the site and/or purchaser of Products) the terms and conditions on which we supply any of the stones for placement in The Wall of Fame or Replica Products ("Products") listed on our website www.silverstonewalloffame.com (our "site") to you. Please read these Conditions of Sale carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these Conditions of Sale. These Conditions of Sale are only available in the English language.
You should print a copy of these Conditions of Sale for future reference.
Please tick the relevant box if you accept these Conditions of Sale. Please understand that if you refuse to accept these Conditions of Sale, you will not be able to order any Products from our site.
Information about us
We sell Products via the website www.silverstonewalloffame.com We are Silverstone Circuits Ltd (SCL), a company registered in England under company no. 0882843 and with our registered office and main trading address at Silverstone, Northamptonshire, NN12 8TN ("we", "us", "our", "Silverstone", the "Company"). Our VAT number is GB11979234.
By placing an order through our site, you promise that: (a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old.
How the contract is formed between you and us
Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm your order by sending you an e-mail that confirms your order ("Order Confirmation") and provides you with an order reference number. This number should be retained for future reference. The contract between us will only be formed when we send you the Order Confirmation.
The contract will relate only to those Products we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order unless and until such Products have been confirmed in a separate Order Confirmation.
Any Order Confirmation given is still subject to these Conditions of Sale.
We reserve the right to withdraw any Products from the site and may, in our sole discretion, refuse to process an order for any reason at any time. Without prejudice to your statutory rights as a consumer, we will not be liable to you or a third party by reason of us withdrawing any Products or refusing to process any order.
In rare instances, we may not be able to site your Products in a suitable location, even though we have indicated there is availability. Where this is the case, we will inform you of this by email and will give you the option of selecting another Products or cancelling your order.
Price and Payment
All prices are quoted in £ sterling and include VAT. Delivery charges apply for Replica Products and Framed Certificates are as set out at the time of purchase. Except in the case of manifest error, the prices payable for the Products that you order are as set out on the site at the time at which you place your order.
Payment may be made using a wide selection of credit and debit cards. You confirm that the credit/debit card which is being used is yours. Your credit/debit card details will be transmitted via the web to a secure server. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. We reserve the right to refuse credit card payments in our reasonable discretion.
We may charge your credit or debit card at any time following submission of your order.
Description of Products
We agree that all Products will be of suitable quality for this type of application and installation. Granite is a natural stone, so over time the shade or colour variant within the stone may alter or vary due to the elements and natural processes. No liability for this can be accepted by SCL or their suppliers. We reserve the right to make any changes in the descriptions necessary to comply with legal requirements or changes in the product specification. We cannot accept any responsibility for any variation in the colour of the goods from the colour shown on the website caused by your browser software or computer system.
Change of Inscription
If an order is accepted by us, you will receive an electronic Certificate(s) of Authenticity within 24 hours of being sent the Order Confirmation.
We will accept amendments to the inscription that you have requested at the point of purchase if you email us at email@example.com within 21 days of receiving your electronic Certificate(s) of Authenticity or at any time prior to receiving your Certificate(s) of Authenticity. Thereafter we cannot accept a cancellation, return or make any changes should you simply change your mind, as each Product will be personalised as per your order specification.
Products at The Wall of Fame
Each engraved Product can contain a number of characters on each line. Punctuation marks and spaces will count as 1 character. All messages will be checked for derogatory language and phrases, and Silverstone reserve the right to withdraw Products should they deem that you intended to, or if placement of the Products is likely to, cause insult, embarrassment or offence to an individual, group or organisation. If Silverstone receives a complaint from an individual, group or organisation in relation to the content of your Products it reserves the right to remove and destroy the Products. In either case you shall not be entitled to any refund of monies paid to Silverstone and you waive your rights to make any claim for damages or any costs against Silverstone as a result.
We will maintain the bricks or stones installed within the Wall of Fame, subject to damage caused by natural causes, third parties and wear and tear for a period of 10 years post installation and following a recommended cleaning regime provided by the manufacturer. However, we reserve the right to move or relocate a brick or stone at our discretion; and after expiry of the ten year period they may be permanently moved or removed by us. Silverstone Circuits Limited will have complete control over the location and installation date for the bricks or stones.
All Products will be produced according to the product specification and your order, before being placed in a location in The Wall of Fame of Silverstone’s choosing. You will be advised of its location and the date that it is to be laid by email. Further information on the installation period will be available on www.silverstonewalloffame.com.
Ownership of stones laid within The Wall of Fame development will remain with Silverstone at all times and as such Silverstone shall determine the specific location of each and every stone, undertake the installation and maintenance of the Products thereafter (for a period of not less than ten years).
Silverstone will pass on the manufacturer guarantee of 3 years for the engraving definition.
Silverstone retains the right to move or relocate (at any time) a Product at its discretion; and may permanently remove or destroy the Product on or after the tenth anniversary of its installation.
Once placed, bricks must not be altered in any way, whether this is by pen, marker, Tipp-ex, paint etc. Silverstone reserves the right to take appropriate action should this occur.
Delivery of Replica Products
"Replica Products" means the stones available on the site to purchase which are replicas of your stone which is installed at The Wall of Fame. We will deliver any Replica Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address if, for example, you would like us to deliver the Replica Products directly to a friend, a relative, or to your place of work.
Silverstone uses a range of carriers to fulfil deliveries. This enables our service to continue unaffected, for example, during industrial action. Delivery charges apply and will be as set out at the time of your order.
If you do not receive Replica Products ordered by you within 28 days of the corresponding stone being laid at The Wall of Fame, you must notify us by email at firstname.lastname@example.org so we can make good the non-delivery. Silverstone shall have no liability to you unless you notify us. Unless you have cancelled your order prior to delivery, you will become the owner of the Replica Products once they have been delivered to you or the designated collection point. In any case, after delivery they will be held at your own risk and Silverstone will not be liable for any loss, damage or destruction to the Replica Products except insofar as it arises from an inherent defect in any of the Replica Products.
Taxes and Duties on Replica Products
If you order Products from our site for delivery outside the UK we will give you a specific delivery cost based on the destination. They may also be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Returns of Replica Products
If the Replica Products you have ordered is damaged, has been inscribed incorrectly, provided that it is in its original condition, you can within 30 days of delivery return it to us for prompt replacement or refund.
If you need to return an item, simply email us at email@example.com, indicating your order reference number, which item(s) and the number of items to be returned, your reason for returning the item, and whether you are seeking a replacement (in which case state the details of the original and correct inscription) or refund. We also ask you to give us a daytime contact telephone number. If the item is returnable under these Conditions of Sale, we will issue you with a returns address and a Returns Authorisation Code. You must obtain a Returns Authorisation Code before sending anything back to us or we will not otherwise be able to process your Return.
Defective Replica Products
If you need to return a Replica Product because of an error on our part, or because it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 30 days of delivery.
Returned Replica Products Lost in Transit
We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by recorded or special delivery.
Refunds and Replacements of Replica Products
For defective item(s) returned to us within 30 days of delivery with the appropriate Returns Authorisation Code and in accordance with these Conditions of Sale, a refund will be processed by us within 21 days of our receipt of the returned items. Due to the nature of the Products, replacements will take longer and will be produced by us within 45 days of receipt of the returned items. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a replacement, this will be to your original Products specification as detailed on your original order.
To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this site and the Products. This does not affect your statutory rights as a consumer.
Silverstone’s maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question.
Silverstone shall not in any event be liable to you for any loss of profits, business or anticipated savings or loss of opportunity or loss of or corruption of data (whether direct or indirect) or any indirect loss or consequential loss whatsoever (and howsoever arising) even if it has been advised of the possibility of such loss. This does not affect your statutory rights as a consumer.
Nothing in these conditions of sale shall exclude or limit our liability to you for (i) death or personal injury due to our negligence, (ii) fraud or fraudulent misrepresentation or (iii) for any other liability that cannot be excluded or limited under applicable law.
For more information about Silverstone Circuits Limited website terms and conditions and privacy and data protection policies, please go to www.silverstone.co.uk
The privacy of your personal information (such as your name, e-mail address, address and other contact details) is important to us. Silverstone will not supply any personal information to any third parties out with that of the company employed to fulfil your order, Investors in Sport.
Silverstone shall have no liability to you for any delay or failure to deliver the Products to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of Silverstone including, but not limited to, fire, floods, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes.
If you breach these Conditions of Sale and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale. No waiver by us shall be effective unless communicated in writing.
Our right to vary these Conditions of Sale
We have the right to revise and amend these Conditions of Sale from time to time including, without limitation, to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in the design or composition of The Wall of Fame, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
You will be subject to the policies and Conditions of Sale in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the Conditions of Sale, unless you notify us to the contrary within seven days of receipt by you of the Products).
These Conditions of Sale, current Product prices, delivery details and contact details on this site, set out the whole of the agreement between you and Silverstone. Silverstone’s employees or agents are not authorised to make any representations concerning the Products unless confirmed in writing by Silverstone. You confirm that you do not rely on, and waive any claims for breach of, any such representations, which are not so confirmed.
Governing Law and Jurisdiction
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England
You can contact us whether to trace your order or for any other reason by emailing us at firstname.lastname@example.org In all instances, please be ready to supply relevant information which Silverstone will require from you in order to identify your order.
Gift Voucher Purchases
1. Gift vouchers must be redeemed at www.silverstonewalloffame.com website only.
2. Gift vouchers cannot be used to pay for gift vouchers.
3. Gift vouchers have no cash redemption value and are not transferable or assignable.
4. If the order exceeds the amount of the gift vouchers, the balance must be paid by credit or debit card.
5. Gift vouchers and unused portions of gift vouchers expire six months from the date of issue, where permissible under applicable law.
6. All Wall of Fame Conditions of Sale still apply.
7. Gift vouchers cannot be used in conjunction with any other promotion.
8. No responsibility will be accepted for lost, stolen, or damaged gift vouchers and such vouchers shall not be refunded.